Assistant Retail Manager - Kowtow Fitzroy


We have something super exciting to announce, Kowtow’s first Australian retail store will be opening in Melbourne very soon! 

It's ambitious, it's beautiful and made with a mindful approach. 


Who We Are

Preserving the planet. Protecting the people.

Founded by Gosia Piatek in 2006, Kowtow is a seed-to-garment brand, made entirely from 100% Fairtrade certified organic cotton.

Gosia believes that clothing is a vessel for a much bigger concept towards a healthier planet and a fairer world. Determined to create a positive environmental contribution, Kowtow works with nature to provide people with a natural and circular clothing solution, whilst working in sustainability and innovation as a certified B Corp.

“The limitations of our ethos keeps us innovative. We don’t compromise on design, and embrace restrictions. This gives our garments a strong minimal identity, and we believe the simplicity of our clothing is the first step toward circularity.”

– Gosia Piatek, Kowtow Founder 

The Role and what you will bring

Our Melbourne home will be located in Fitzroy, and this is an exciting opportunity to be involved in the set up and launch of a beautiful new retail space showcasing our amazing 100% Fairtrade certified organic cotton collections.

The successful candidate will be responsible for supporting the Retail Manager with developing and motivating the team, building new relationships with our Melbourne community and managing the day to day aspects of running a retail store. If you have proven experience as an Assistant Manager, or have been in a senior retail sales role and feel ready to step up, we’d love to hear from you!

*We are open to discussing a flexible roster with candidates who have availability of 30-40 hours per week, including weekends.

The Primary Responsibilities

  • Lead by example to deliver exceptional customer service and drive the development of long term customer relationships
  • Meet and exceed sales targets, and contribute to regular sales reporting
  • Support the Retail Manager with daily store operations including administration, staffing and keyholder responsibilities
  • Encourage positive team culture, consistently training and motivating the retail sales team
  • Maintain highest standard of store presentation at all times
  • Inventory management, including stocktakes, product launches, sales and seasonal store events

Skills and Experience

  • Proven experience in a similar retail role (preferably in fashion or similar industry) 
  • Team leadership and staff development skills
  • Sales driven and results orientated with a strong customer focus
  • Experience in stock management systems (preferably Cin7)
  • Exceptional attention to detail and time management skills
  • Literate in Mac, Google Apps, Shopify and POS systems
  • Organised, confident and positive team player with excellent verbal and written skills
  • Available to work a flexible roster including weekends and public holidays


Ideally you care about preserving the planet as much as we do and have a genuine interest in circularity, sustainability and innovation.


Working at Kowtow

At Kowtow, we are lucky to work with a team of incredibly creative and talented people, and we are proud of our kind and caring culture. We provide an environment where people can achieve their full potential by offering equal opportunities for growth and development, and we actively encourage collaboration and ideation. 

We are committed to the principles of circular design - reducing waste, making products that last, keeping them in use and regenerating the natural environment at every point in the process. 

You will thrive at Kowtow if you are naturally confident, have a positive attitude and share our vision of leaving the planet better than we found it. 

To learn more about Kowtow please visit 

Apply now by emailing us at with your CV and cover letter. 

Applicants for this position should have full working rights in this location.