Retail Sales Assistant

We are looking for an experienced retail sales assistant for our new flagship store in Wellington.

You must have a good understanding of clothing design and fabrics, attention to detail and proven success in sales. You will work in a small, dynamic team contributing to all aspects of the store including customer relationships, merchandising, stock management and brand building and report to our Retail Manager.

Kowtow is a global, sustainable and ethical clothing label. We present our collections each season in Copenhagen, Berlin, Paris, New York, Tokyo, Melbourne and Wellington.

Primary Responsibilities:

  • Meet and exceed sales targets as directed by Retail Manager.
  • Deliver and maintain exceptional customer service.
  • Process sales in Shopify POS.
  • Ensure consistent and excellent store presentation with appropriate stock and merchandise.
  • Maintain consistent replenishment of stock between stock room and store floor.
  • Ensure all garments are priced, steamed and well presented on store floor.
  • Merchandising – Assist with rotation of store displays and presentation of seasonal collections as directed by manager.
  • Store cleaning – Complete daily tasks to ensure a well maintained and tidy store.

Candidates will require:

  • Experience in retail sales preferably fashion orientated.
  • Sales driven and results oriented. Proven track record of sales achievement.
  • Organized and customer focused.
  • Ability to contribute and work within a close working team environment.
  • Positive can-do attitude & ability to juggle multiple tasks.
  • Flexible availability – including weekends, and holidays.
  • Mac literate, Google apps, Shopify and POS systems.
  • An understanding and ability to communicate the Kowtow aesthetic and a passion for sustainability


Hours: Full time - must be available to work weekends.
Application Closing Date: Friday 11th May 2018


Applicants for this position must have NZ residency or a valid NZ work visa.
Please email your cover letter & CV with references to Georgie - georgie@kowtowclothing.com.