Fairtrade: 

Since Kowtow's inception in 2006, we have been Fairtrade-certified, working with Fairtrade-certified partners throughout our supply chain. From Fairtrade-certified cotton farmers to mills and manufacturers, we can trace every part of our process from seed to garment. We have retained close partnerships with the same manufacturers in India over the years and visit them regularly.

Our supply chain is audited and certified by the Fairtrade Labelling Organisation International (FLO).

GOTS

Kowtow is Global Organic Textile Standard  'Organic' CU 116274 certified. All our organic cotton uses Global Organic Textile Standard (GOTS) approved inks and dyes, which are free from chlorine bleach, toxic heavy metals, formaldehyde and aromatic solvents. Apart from its ecological criteria, GOTS also considers working conditions in supply chain production, based on international labour organisation standards such as the right to fair wages, unions and safe working conditions.

SA8000

We continue to align ourselves with Social Accountability International (SAI) accredited suppliers for our fabrics and manufacturing and work closely with them to deliver on continuous improvements. SA 8000 is an international standard that ensures companies are doing right by their workers by addressing a range of issues from forced labour to occupational health and safety. Every step of the production process is held to the highest ethical standards, ensuring that everyone involved is treated with respect, fairness and dignity.

NOP

Our cotton is grown from non-genetically modified seeds, organically farmed without harmful chemicals in India and certified under the National Organic Programme (NOP). Developed by the Government of USA, NOP helps organisations implement farming techniques that do not hamper the reproductive and regenerative capacity of the soil, including companion planting and crop rotations, which helps to preserve entire ecosystems.

Oeko-Tex Standard 100

Oeko-Tex Standard 100 is an independent certification system for textiles and trims that tests for harmful substances in every stage of the production process, including substances like heavy metals, pesticides, formaldehyde and more. Oeko-Tex Standard 100 certification ensures strict standards for safety and sustainability are met.

Every Kowtow garment comes with the promise of a free repair to extend the life of your clothes. This service is free for all minor repairs and accepts all Kowtow garments, whether purchased from us or one of our stockists.

Cherished clothes deserve to last a lifetime, so please get in touch for advice on repairing a beloved garment.

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Full priced items may be returned for a refund, store credit or free exchange within 14 days of your order dispatch date.

Sale items (unless marked as final sale) may be returned for a store credit, or exchange.

For more information on returning an order see our return policy below:

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