Shipping

Free Shipping within Australia — Spend Over $100


• All prices are shown in Australian dollars.
• Delivery times are estimates and not guaranteed timeframes.
• All orders are sent by Australia Post in a 100% recycled cardboard box, which is fully recyclable.


Cost Delivery Estimate
Purchases over $100 Free Shipping 2-5 Working Days
Purchases under $100 $15 2-5 Working Days

Please note: during sale and holiday periods, orders may be subject to delay. Allow a minimum of 2 working days for your order to be dispatched.
All orders are processed by Shippit. Track your order here.


Missing Parcels

It is important you fill in your correct address when ordering. Kowtow cannot accept responsibility for the wrong address being used with an order. Please email us if your garment does not arrive within the expected delivery time frame. The postal service will then get in contact with you with an update. It is best if you can have your items delivered when you are present as our courier does require a signature upon delivery. Please provide a secure daytime delivery address.

Questions

If you have any queries concerning your order, please email us at customercare@kowtowclothing.com or call us on +64 4 916 5325. We are open Mon-Fri 8:00am-4:30pm (NZDT)

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